How do I find and book a Coach?
Can minors sign up for coaching sessions?
Do I sign up in my name, or my child’s name?
Can the coach tailor the session to me, my child or team?
How do I check the status of my booking request?
Do I need to bring equipment to my coaching session?
Can I book multiple sessions?
Where are coaching sessions usually held?
Do I need to attend the session with my child?
Can I chat with the coach before I book?
What happens if the coach doesn’t respond to my request?
How much does it cost to book a session?
What payment methods does Coach Squad support?
Is there a booking fee or additional charges?
Are group sessions charged differently from one-on-one sessions?
Can I request a refund if I’m not satisfied with a session?
Can I pay my coach in cash?
Can I reschedule a session?
What is the refund policy for cancellations?
What happens if a coach cancels my session?
What if there is bad weather?
Do you verify coaches before they join Coach Squad?
Are sessions covered by insurance?
What safety guidelines should I follow during a session?
Can I bring a friend or family member to my session?
What do I do if my coach didn't turn up?
How do I report a problem with a Coach?
How do I update my contact information or card details?
Can I leave a review for my Coach?
What should I do if I forget my login details?
How do I deactivate my account?
Send us a message. We are here to help.
